Tri-State Marine is proud to announce that we are a recipient of the annual 2021 Marine Industry Customer Satisfaction (CSI) Dealer Award. This award is presented to dealerships that provided excellence in customer service for the areas of sales and service in the year 2021.
The Marine Industry CSI Dealer Award honors dealerships that actively measure customer satisfaction and pursue continuous improvement to better serve the customer. Tri-State Marine is being awarded because we have effectively met the needs of our customers and provided them with superior Sales and Service.
The award is derived from the feedback of our customers as a part of the overall Marine Industry CSI Program. In 2021, nationally, over 175,000 boat owners were surveyed, with nearly 55,000 responding, so we display our achievement proudly.
We look forward to another year of continued dedication to our customers and commitment to enhancing the boating lifestyle.
About NMMA: National Marine Manufacturers Association (NMMA) is the leading association representing the recreational boating industry in North America. NMMA member companies produce more than 80% of the boats, engines, trailers, accessories and gear used by boaters and anglers throughout the U.S. and Canada. The association is dedicated to industry growth through programs in public policy advocacy, market statistics and research, product quality assurance and promotion of the boating lifestyle. For more information, visit NMMA.org.