Five Star Certified Dealership
We are proud to have achieved another year as a Certified Dealership by the Marine Retailers Association.
Tri-State Marine received Certified Dealer status by meeting 70 requirements that ensure strength in operations, employee engagement and customer experience. We participated in MRAA’s new seven-week Certification program, which connects a group of dealers with an MRAA Certification Consultant, completing, expediting Certification in just seven weeks through a series of interactive webinars.
“These dealers worked hard to earn their Certified status,” said Liz Keener, MRAA Certification Manager. “Though each dealer was already running a successful business, they all dug deep and continued to improve their processes, practices and engagement.
“Certified Dealers are the best of the best. They put in a ton of effort through their initial Certification program and through Continuous Certification to best serve the industry, their employees and their customers,” Keener said. “We’re happy to have them in the Certification program and to continue to guide them to consistent improvement.”
About the Marine Retailers Association of the Americas
At the Marine Retailers Association of the Americas, we believe that for the marine industry to thrive, the retail organizations that interact with the boaters in their community must thrive. With that in mind, MRAA works to create a strong and healthy boating industry by uniting those retailers, providing them with opportunities for improvement and growth, and representing them with a powerful voice. For more information, visit MRAA.com or contact us at 763-315-8043.
About MRAA Dealer Certification A premier marine industry initiative, the MRAA’s Certified Dealership program offers dealers the blueprint to success in dealership operations, employee engagement and customer experience. The program pairs dealers with Certification consultants, who guide and equip them with tools, resources, templates and best practices to develop more efficient and successful businesses. For more information, visit MRAA.com/get-Certified or contact us at 763-333-2417.