Tri-State Marine is proud to announce that we are a recipient of the first annual 2016 Marine Industry Customer Satisfaction (CSI) Dealer Award for Grady-White Boats in Maryland.
This award is presented to dealerships that provided excellence in customer service for the areas of Sales and Service in the year 2016. The Marine Industry CSI Dealer Award honors dealerships that actively measure customer satisfaction and pursue continuous improvement to better serve the customer.
Tri-State Marine is being awarded because we have effectively met the needs of our customers and provided them with superior Sales and Service. The Award is derived from the feedback of our customers as a part of the overall Marine Industry CSI Program. In 2016, nationally, over 120,000 boat owners were surveyed, with nearly 40,000 responding, so we display our achievment proudly.
We look forward to another year of continued dedication to our customers and commitment to enhancing the boating lifestlye!